An ETA (Electronic Travel Authority) is a digital travel permit, not a visa or physical document. It is electronically linked to your passport and verified by immigration officers upon your arrival.

ETA processing typically takes 1-3 days. However, delays can occur due to incorrect information or if authorities request additional details. We strongly advise applying well in advance.

An ETA permit is a mandatory requirement for travellers from visa-waiver countries visiting for tourism, business, or transit.

No. The ETA permit is digitally linked to your passport. However, we recommend printing a copy of your application confirmation email or saving it on your phone for your records.

Your ETA permit is digitally linked to your passport and is visible to immigration officers at the port of entry.

It is not a stamp nor document in your passport.

An ETA permit is valid for 1-5 years depending on your travel destination or, until your passport expires, whichever comes first. If your passport expires, you will need to apply for a new ETA.

The ETA permit is solely for travel authorization, but all travellers must also complete separate customs and biosecurity declarations. This is typically done on a paper form (New Zealand is now digitally processed) provided on your flight/cruise or on a digital app closer to your travel date. You must truthfully declare any food, plants, or animal products you are bringing with you.

Yes, we use industry-standard security protocols to protect your personal and information. Your application data is transmitted and stored securely and in accordance with General Data Protection Regulation (GDPR).

GDPA is a comprehensive data privacy and security law in the European Union (EU) and applies to any organization anywhere in the world that collects, processes, or stores personal data. It is designed to give individuals more control over their personal data and to simplify the regulatory environment for international business.

Once your ETA has been processed, we permanently delete all of your information in accordance with GDPR. For any future application, you will need to re-enter all of your details again

The law is built on several core principles for data processing:

• Lawfulness, Fairness, and Transparency: Data must be processed legally, fairly, and with full transparency to the data subject.

• Purpose Limitation: Data should only be collected for a specific, explicit, and legitimate purpose.

• Data Minimization: You should only collect and process as much data as is absolutely necessary.

• Accuracy: Data must be accurate and kept up to date.

• Storage Limitation: Data should not be kept for longer than is necessary.

• Integrity and Confidentiality: Data must be kept secure.

GDPR grants individuals (called "data subjects") several rights regarding their data, including:

• The Right to be Informed: The right to know how their data is being used.

• The Right to Access: The right to request and receive a copy of their personal data.

• The Right to Rectification: The right to have inaccurate or incomplete data corrected.

• The Right to Erasure ("Right to be Forgotten"): The right to have their data deleted under certain circumstances.

• The Right to Data Portability: The right to receive their personal data in a usable format and transfer it to another service.

• The Right to Object: The right to object to the processing of their data.

Country authorities do not offer urgent or expedited application processing. Therefore, please apply well in advance to avoid any delays.